As a UPS driver this is completely unacceptable, whoever these 2 Jabronis are, they’re lucky their coffee is incredible!
The coffee is delicious - everything it claims to be. Smooth, rich flavor and not bitter at all. I got the 30-day kit with both hazelnut and bold flavors so I could try both - hazelnut is my favorite! I've been through one bag of each flavor and drink it every day now in place of my usual morning hot coffee. My only issue is that I do think the bags could use a little improvement (not that anyone asked). If the bags were just an inch or so taller, the ziplock may close better. Ten and a half cups is a lot of water to fit into the bag and it makes the ziplock difficult to close and the bag very awkward to carry to the fridge. The ziplock also doesn't close properly - you really have to work it, which increases the risk of spilling some of the contents. A ziplock with a slider or the velcro-close type might work better. Not a deal breaker, I just use clips to keep it closed tight.
Thank you so much for the thoughtful review! We’re thrilled to hear you’ve been enjoying the smooth, rich flavor and that the Hazelnut has become your favorite. It means a lot to us that our cold brew has earned a spot in your daily routine!
We also really appreciate your detailed feedback on the brew bag design. Comments like yours are incredibly helpful as we continue improving our products and customer experience. We understand how a fuller bag can make sealing and transferring to the fridge a bit awkward, and your suggestions around the closure design are great insights for our team to consider.
Thank you again for your support and for taking the time to share both the positives and areas for improvement!
I tried the cold brew iced coffee today at the OKI Seafood Festival and it was delicious!!! No bitter taste. No after taste. Just fresh and refreshing on a beautiful day outside listening to live music.
I was very impressed with my first sip and the very polite service I received that I immediately bought a bag to take home and make on my own. Definitely will be ordering refills.
Happy to support a veteran owned company.
Thank you for your service,
the daughter, godchild and friend of many veterans. ♥️🇺🇸
I have ordered coffee and had it at my door the next day. Unfortunately, we’re no longer local so I have had to place orders and even put the wrong address on accident and there’s been no issue with being lab changing my address and getting my order to me. Absolutely amazing customer service.
This cold brew is legit! Smooth coffee, no bitterness, and really simple to make at home. Big fan. If you are looking for some great at-home cold brew, look no further. This is the only option.
For years I used a Toddy for cold brew at home, but Bean Lab completely changed the game. No more messy grounds, no more cleaning out a bulky pitcher, and no more running out. Just drop in the filter bag, add water, and let it steep overnight. It’s simple, clean, and perfect for travel. Fresh cold brew anytime without paying Dunkin or cafe prices makes Bean Lab a total no brainer. Highly recommend.
I used to buy ready to drink cold brew from the store, but after discovering this, I won’t go back. It has true cafe quality flavor at less than $2 per cup. The taste is noticeably better, and the value is hard to beat. Highly recommend!
Bean lab is legitimately my favorite coffee company I’ve seen.
Not only is the product delicious and strong in flavor. But the packaging itself is so convenient and easy to use.
Every cold brew drinker needs to AT LEAST try bean lab.